Whitepaper mit sieben Hinweisen für mehr Erfolg mit Customer Experience
Creating a great customer experience is an endeavor fraught with all kinds of issues that can derail even the best-intentioned customer experience initiatives. But amongst the problems that can derail corporate customer experience initiatives, so exist best practices that can enable customer experience leaders to overcome these issues. This white paper from Oracle provides 7 lessons to better ensure the success of your company’s customer experience initiatives-and avoid the most common and potentially disastrous customer experience pitfalls.
Quelle: Oracle
Das Whitepaper „7 Power Lessons for Customer Experience Leaders“ kann hier direkt heruntergeladen werden.