Wie die Nutzung mobiler Apps das Marketing und die Beziehung zwischen Unternehmen, Kunden, Partnern und Mitarbeitern verändern.
Marketers see the value in extending mobile apps not only to customers, but also to other key players in the value chain such as employers and partners. But a compelling mobile strategy requires that marketers design, develop and deploy mobile apps that are capable of delivering a range of online services, from product communications to fresh content, unique specials and even gaming.
This report is based on a survey conducted by Forbes Insights in October 2013, which was completed by 302 senior marketers in North America, Asia-Pacific and Europe. The companies had at least $250 million in revenue; 12% had revenues of $1 billion or more. Additional in-depth interviews were conducted by Forbes Insights.
Der Report „The Connected Marketer: How Apps Are Engaging Customers, Partners and Employees“ kann hier heruntergeladen werden.